What does my booking status mean?
Each status tells you exactly where your rental is in the journey.
Pending confirmation
We have your request and are reviewing it.
Confirmed
Your booking is accepted and your gear is reserved.
Processing
Our team is preparing and testing your gear.
Ready for pickup
Your kit is packed and waiting for you.
Out for delivery
Your gear is on the way to your address.
Active rental
The gear is with you. Enjoy the shoot.
Return requested / Returned
The gear is on its way back, or back with us.
Inspection
We are checking the gear after return.
Completed
Everything is settled and the rental is closed.
Cancelled
The booking was cancelled and the gear released.
Overdue
The gear is past its return date. Return it as soon as you can.