I disagree with a charge

Contact support with your booking reference and any photos — we will review it.

What you need to do

  1. Contact support and choose Damage.
  2. Give your booking reference.
  3. Attach photos taken at handover or during your rental.

What happens next

A person reviews the charge and comes back to you with a decision.

Related answers

Still need help?

Talk to a person

If this did not answer your question, send us the details and we will reply to the email or number on your account. Include your booking reference for the fastest answer.

Contact supportCheck my bookings