My gear was lost or stolen

Contact support immediately and file a police report.

What you need to do

  1. Contact support right away with your booking reference.
  2. File a police report and share a copy with us.

What happens next

We work with you on the next steps. Lost or stolen items are charged at replacement value.

Related answers

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Talk to a person

If this did not answer your question, send us the details and we will reply to the email or number on your account. Include your booking reference for the fastest answer.

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