How do I get verified?

Open Verification in your profile and complete the six short steps.

Steps

  1. Identity document — enter the details exactly as printed on your ID.
  2. Where you live — your full current address.
  3. Address proof — a recent bill, statement or rental agreement.
  4. Selfie — so we can confirm it is really you.
  5. Emergency contact and reference — two people we can reach.
  6. Review and submit.

What happens next

Your status becomes Under review. We will email you when there is an update.

VERIFICATION Submit -> Under review -> Verified or Submit -> Under review -> Action required -> Update -> Verified

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