I did not get a booking email

Check spam, then confirm the email address on your profile.

Try this

  1. Search your inbox and spam for Match My Lens.
  2. Open Profile and confirm your email address is correct.
  3. Open My Bookings — the status there is always current, even if email is delayed.

Still nothing?

Contact support with your booking reference.

Related answers

Still need help?

Talk to a person

If this did not answer your question, send us the details and we will reply to the email or number on your account. Include your booking reference for the fastest answer.