I am not getting emails or messages

Check spam, then confirm your email and mobile number in Profile.

Try this

  1. Search your spam folder for Match My Lens.
  2. Mark our email as not spam so future ones arrive.
  3. Open Profile and confirm your email address and mobile number.
  4. Contact support if messages are still missing.

Related answers

Still need help?

Talk to a person

If this did not answer your question, send us the details and we will reply to the email or number on your account. Include your booking reference for the fastest answer.

Contact supportCheck my bookings